Kai Fiber – Privacy Policy

At Kai Fiber, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the data you provide when using our services.

---

1. Information We Collect

We may collect the following types of information:

• Personal Information: Full name, address, phone number, email address, and government-issued ID.

• Account & Service Information: Installation details, billing records, service usage logs, and payment history.

• Technical Data: Device types, connection diagnostics, IP addresses, and network performance data (used for service improvement and troubleshooting).

---

2. How We Use Your Information

We use your information to:

• Provide and maintain our internet services.

• Communicate service updates, billing reminders, and promotional offers.

• Troubleshoot technical issues and improve service quality.

• Comply with legal obligations and respond to lawful requests from authorities.

---

3. Data Security

• We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, loss, or misuse.

• Access to customer data is strictly limited to authorized personnel only.

---

4. Data Sharing

• We do not sell, rent, or trade your personal information to third parties.

• We may share data with trusted partners (e.g., billing processors or network maintenance contractors) only when necessary to deliver our services.

• We will comply with any legal obligations requiring the disclosure of data when mandated by law.

---

5. Customer Rights

• You have the right to access, update, or request deletion of your personal data.

• You may contact us to review or correct any information we hold about you.

---

6. Cookies and Analytics

• Our website may use cookies or similar tracking tools for analytics and user experience improvement. You can disable cookies in your browser settings.

---

7. Policy Updates

Kai Fiber may update this Privacy Policy from time to time. We will notify customers of any major changes via email or our official website.

---

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: kai.computertrading2020@gmail.com
Phone: 0951-316-6123